1. How Do I Reset My Password?

• Click the "Forgot Password?" link on the login page.
• Enter your registered email address.
• Check your inbox for a password reset email and follow the instructions.
• If you don’t receive an email, check your spam folder or contact support.

2. Why Can’t I Complete a Payment?

• Verify your payment method details (card number, expiration date, and CVV).
• Ensure your card or account has sufficient funds.
• Contact your bank or payment provider if the issue persists.
• Reach out to support for further assistance.

3. What Should I Do If the Platform Feels Slow or Unresponsive?

• Clear your browser cache and cookies.
• Ensure your internet connection is stable.
• Use an updated browser for optimal performance.
• Restart your browser or device if needed.